Business Excellence Model

Total Quality Management

Six Sigma Methodology

Balanced Scorecard

Process Quality Improvement

Team Innovation

QMS ISO9001 / QS 9000 / TS16949 / ISO13485 MHS

ISO14001 EMS / OHSAS 18001

Train-The-Trainer

People Developer Standard

Singapore Quality Award

Statistical Techniques

QMDEI

Customer Satisfaction Model

5S Housekeeping (Advanced)

• provide consultancy and developing for organization (internal and external) on business solutions and development of business excellence model.
• provide consultancy on ISO9001, ISO14000, OSHAS 18000, Factory Inspection Procedures, Six Sigma, 5S Housekeeping and other international standards.
• conducting in-house training on Internal Quality Auditing, Documentation and Implementation of ISO 9000 / QS 9000 , Assessor/Lead Assessor Course, ISO9000 / QS 9000 for Management, Six Sigma Green Belts and other quality improvement courses for clientS & regional offices.
• conduct Six Sigma and Balanced Scorecard public training for all industries including subsidiaries in Asia Pacific.
• Management of quality management system for all Asia Pacific – regional offices.

• qualifying vendors under the Vendor Audit Qualification programme using ISO9000 & Sony’s quality management audit system.
• a member of the Local Vendor Upgrading Programme, undertaking consultancy project in upgrading local vendor to higher standard in quality.
• qualified in-house trainer and certified by Sony Corporation in Japan for Quality Management System in QMDEI and X-type Matrix Programme.
• certified quality trainer for the Asia Pacific Region.
• member of the precision engineering development program (PEDP) in upgrading vendors/suppliers in their technical capabilities.

• development and implementation of Electronic Data Interchange (EDI) with vendors.
• involved in the computerisation implementation of Materials Requirement Planning (MRP) company-wide – AS400.
• verification of vendor's terms and condition, contract specification, investment study, site verification and recommendation to management for approval.
• stationed in Senai's plant, Johore Bahru, West Malaysia for their initial start-up and setting up their purchasing and procurement department to channel communication with Singapore's plant.
• adoption and implementation of in-house QCC, (Quality Control Circle) in cost saving and productivity program as well as working on ISO9000 quality management system.

• stationed in Ivrea, Italy (Olivetti's Headquarter) for period of 8 months for project assignment & products expedition.
• attached in the Overseas Procurement & Sourcing Division, Olivetti, Italy involved in supplier development and products qualification from suppliers.
• Received quality improvement training from Olivetti’s Headquarter, Italy.
• Involved in the successful start-up programme & management of manufacturing processes at Singapore Drug Rehabilitation Centre for in-mate for subcontracting assemblies.